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CANCELLATION AND EXCHANGE

Rama Watch Company has the following return/exchange policy (for online orders only):

  • No return, exchange or refund options will be available once an item has been purchased.
  • An order can only be cancelled or exchanged before it is shipped. In this case, upon receiving a cancellation request, we will refund the entire amount of the purchase within 7 business days. The amount will be refunded to the same account from which the payment was originally received. In the case of an exchange, any extra difference to be paid will be borne by the customer. The exchange policy does not apply to accessories bought on the e-store.
  • No refund option will be available due to any price change at any time.
  • Rama Watch Company reserves the right to cancel orders without prior intimation.